[196196] in North American Network Operators' Group
Re: ATT NOC
daemon@ATHENA.MIT.EDU (Nimrod Levy)
Wed Oct 11 15:03:00 2017
X-Original-To: nanog@nanog.org
In-Reply-To: <CAPcb_GLZPoi2rm_hvzEKSkvjpRL2x92suCGuKntbMt7_QpPkAw@mail.gmail.com>
From: Nimrod Levy <nimrodl@gmail.com>
Date: Tue, 10 Oct 2017 16:30:59 +0000
To: Gavin Henry <ghenry@suretec.co.uk>, nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Please provide source and destination.
On Tue, Oct 10, 2017 at 12:22 PM Gavin Henry <ghenry@suretec.co.uk> wrote:
> Hi all,
>
> For a while now (11 days) we've been trying to reach ATT as it some of
> our traffic is dying within their network. It's traffic destined for
> their customer networks so we can't raise a ticket with ATT directly.
> We've emailed their NOC, but nothing and since then been trying to
> raise tickes via phone with their customers that we can't reach, but
> we're not their customers either....I'm pretty certain one of our /22
> is getting dropped, as our other /22 works (we're small guys).
>
> Can anyone help confirm our theory by putting us in touch?
>
> Thanks.
>
> --
> Kind Regards,
>
> Gavin Henry.
> Managing Director.
>
--
--
Nimrod
