[196226] in North American Network Operators' Group
ATT NOC
daemon@ATHENA.MIT.EDU (Gavin Henry)
Fri Oct 13 12:48:02 2017
X-Original-To: nanog@nanog.org
From: Gavin Henry <ghenry@suretec.co.uk>
Date: Tue, 10 Oct 2017 17:19:14 +0100
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Hi all,
For a while now (11 days) we've been trying to reach ATT as it some of
our traffic is dying within their network. It's traffic destined for
their customer networks so we can't raise a ticket with ATT directly.
We've emailed their NOC, but nothing and since then been trying to
raise tickes via phone with their customers that we can't reach, but
we're not their customers either....I'm pretty certain one of our /22
is getting dropped, as our other /22 works (we're small guys).
Can anyone help confirm our theory by putting us in touch?
Thanks.
--
Kind Regards,
Gavin Henry.
Managing Director.
