[194539] in North American Network Operators' Group
Clueful contact at Microsoft needed
daemon@ATHENA.MIT.EDU (William Astle)
Mon May 8 13:59:57 2017
X-Original-To: nanog@nanog.org
To: nanog@nanog.org
From: William Astle <lost@l-w.ca>
Date: Mon, 8 May 2017 11:59:49 -0600
Errors-To: nanog-bounces@nanog.org
Apologies if this is off topic for NANOG. I need to contact someone at
Microsoft who can correct problems with Microsoft accounts.
I've been trying unsuccessfully to disavow a Microsoft account for some
time. Note this an account someone has managed to associate with one of
my email addresses. The Microsoft account does not belong to me.
I've been unable to contact the account holder. I've been through their
support site and system which has been singularly unhelpful (and also
requires a Microsoft account just to contact anyone). It's clear the
support people don't understand the problem. I mean, how does logging
into the settings on my (non-microsoft) email account help solve a
problem with the settings on a Microsoft account?
