[191298] in North American Network Operators' Group
Re: Software for tracking network related projects and activities
daemon@ATHENA.MIT.EDU (Josh Baird)
Fri Sep 2 08:48:24 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <CAD0TWZ9yB16eVtK1_G2G0GkCRruCa_NnGVsySkQ2XDo8R0UN+Q@mail.gmail.com>
From: Josh Baird <joshbaird@gmail.com>
Date: Fri, 2 Sep 2016 08:48:19 -0400
To: =?UTF-8?Q?Manuel_Mar=C3=ADn?= <mmg@transtelco.net>
Cc: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
JIRA works great for us.
On Fri, Sep 2, 2016 at 1:07 AM, Manuel Mar=C3=ADn <mmg@transtelco.net> wrot=
e:
> Dear Nanog community
>
> We are currently using RT for tracking tasks related to network operation=
s
> like BGP configuration change requests, circuit/ports activation, support
> tickets, etc, but when trying to track multiple activities that involve
> multiple departments, the RT (Request Tracker) system does not provide al=
l
> the tools as a project/tasks management system. I was wondering if you ca=
n
> share what you use for tracking network related projects and activities.
>
> Thank you in advance
>
> Regards
>
