[190920] in North American Network Operators' Group
Re: Frontier FlashWave Support contact
daemon@ATHENA.MIT.EDU (Mel Beckman)
Wed Aug 3 00:40:23 2016
X-Original-To: nanog@nanog.org
From: Mel Beckman <mel@beckman.org>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Wed, 3 Aug 2016 04:40:16 +0000
In-Reply-To: <71222311-1060-41A7-8CD6-2D0FFE4EAF18@beckman.org>
Errors-To: nanog-bounces@nanog.org
Thank you Frontier for the very rapid out-of-band contact!=20
-mel beckman
> On Aug 2, 2016, at 6:28 PM, Mel Beckman <mel@beckman.org> wrote:
>=20
> Can someone from Frontier provide a CO contact for customer-prem FlashWav=
e units? We have several in alarm, although otherwise functional, but Front=
ier front line support seems unable to open tickets on this gear, since it'=
s not apparently considered CPE by Frontier.=20
>=20
> -mel beckman
