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X-Original-To: nanog@nanog.org From: Rob Seastrom <rs-lists@seastrom.com> In-Reply-To: <C748156E-8FD9-4338-B951-9C7FD6A2F0E2@hathcock.org> Date: Thu, 24 Dec 2015 08:58:55 -0500 To: Lorell Hathcock <lorell@hathcock.org> Cc: NANOG list <nanog@nanog.org> Errors-To: nanog-bounces@nanog.org > On Dec 23, 2015, at 10:38 PM, Lorell Hathcock <lorell@hathcock.org> = wrote: >=20 > That's a good troubleshooting technique when the customer is = cooperative and technically competent. ... and has ethernet on anything in the house, which is increasingly a = bad thing to rely on. Got an iPad, a smart phone, and a MacBook Air = (any revision)? Two of the three have substantially no support for = hardwired Ethernet. The third requires an external USB adaptor. "Go = out and buy this $24 gizmo so we can confirm that your $29 = router/wireless device is indeed crap" is a hard thing to get most = people to do. -r
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