[186572] in North American Network Operators' Group
Broadband Router Comparisons
daemon@ATHENA.MIT.EDU (Lorell Hathcock)
Wed Dec 23 21:49:42 2015
X-Original-To: nanog@nanog.org
From: Lorell Hathcock <lorell@hathcock.org>
Date: Wed, 23 Dec 2015 20:49:38 -0600
To: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
All:
Not all consumer grade customer premises equipment is created equally. But e=
nd customers sure think it is. I have retirement aged customers buying the c=
rappiest routers and then blaming my cable network for all their connection w=
oes. The real problem is that there were plenty of problems on the cable ne=
twork to deal with, so it was impossible to tell between a problem that a cu=
stomer was having with their CPE versus a real problem in my network.
Much of that has been cleared up on my side now, but customers were used to b=
laming us for everything so that they don't even consider that their equipme=
nt could be to blame.
I want to be able to point out a third party list of all (most) broadband ro=
uters that rates them by performance. Or that rates them by crappiness that=
I can send them to so they can look up their own router and determine if ot=
her users have had problems with that router and what can be done to fix it.=
So far my search has been in vain.
Any thoughts?
Thanks in advance.
Lorell Hathcock
Sent from my iPad=
