[186577] in North American Network Operators' Group
Re: Broadband Router Comparisons
daemon@ATHENA.MIT.EDU (Joly MacFie)
Thu Dec 24 00:08:45 2015
X-Original-To: nanog@nanog.org
In-Reply-To: <7EA71342-A03A-4E50-AD13-4C84664032E4@hathcock.org>
From: Joly MacFie <joly@punkcast.com>
Date: Thu, 24 Dec 2015 00:08:00 -0500
To: Lorell Hathcock <lorell@hathcock.org>
Reply-To: joly@punkcast.com
Cc: North American Network Operators Group <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
=E2=80=8BPaywalled, but
http://www.consumerreports.org/cro/wireless-routers/buying-guide.htm
=E2=80=8B
On Wed, Dec 23, 2015 at 9:49 PM, Lorell Hathcock <lorell@hathcock.org>
wrote:
> All:
>
> Not all consumer grade customer premises equipment is created equally.
> But end customers sure think it is. I have retirement aged customers
> buying the crappiest routers and then blaming my cable network for all
> their connection woes. The real problem is that there were plenty of
> problems on the cable network to deal with, so it was impossible to tell
> between a problem that a customer was having with their CPE versus a real
> problem in my network.
>
> Much of that has been cleared up on my side now, but customers were used
> to blaming us for everything so that they don't even consider that their
> equipment could be to blame.
>
> I want to be able to point out a third party list of all (most) broadband
> routers that rates them by performance. Or that rates them by crappiness
> that I can send them to so they can look up their own router and determin=
e
> if other users have had problems with that router and what can be done to
> fix it.
>
> So far my search has been in vain.
>
> Any thoughts?
>
> Thanks in advance.
>
> Lorell Hathcock
>
> Sent from my iPad
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Joly MacFie 218 565 9365 Skype:punkcast
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