[183261] in North American Network Operators' Group
Re: Google Apps for ISPs -- Lingering fallout
daemon@ATHENA.MIT.EDU (Josh Hoppes)
Mon Aug 24 08:59:09 2015
X-Original-To: nanog@nanog.org
In-Reply-To: <48C76660-EA54-4AFF-85CA-06B64B9C4672@indigowireless.com>
Date: Mon, 24 Aug 2015 07:59:03 -0500
From: Josh Hoppes <josh.hoppes@gmail.com>
To: Matt Hoppes <mhoppes@indigowireless.com>
Cc: nanog <nanog@nanog.org>, Gary Greene <ggreene@minervanetworks.com>
Errors-To: nanog-bounces@nanog.org
When it comes to reasons for them to force everyone off I believe it
has to do with control. ISP accounts tend to be personal accounts, but
when you stop being a customer of the ISP they will deactivate the
account. Now that they tied purchases on the play store to the account
it made things very messy when a customers account was deactivated and
they suddenly lose all of this stuff they paid for.
On Mon, Aug 24, 2015 at 7:45 AM, Matt Hoppes <mhoppes@indigowireless.com> w=
rote:
> Which is odd. Considering it was basically gmail on the back end and they=
still got ad revenue from it.
>
>
>
>> On Aug 24, 2015, at 08:34, Scott Helms <khelms@zcorum.com> wrote:
>>
>> Ryan,
>>
>> Most certainly, the charges varied some because of size and other facto=
rs
>> but it was around 25 cents monthly per Gmail box.
>>
>>
>> Scott Helms
>> Vice President of Technology
>> ZCorum
>> (678) 507-5000
>> --------------------------------
>> http://twitter.com/kscotthelms
>> --------------------------------
>>
>>> On Mon, Aug 24, 2015 at 1:43 AM, Ryan Finnesey <ryan@finnesey.com> wrot=
e:
>>>
>>> Was Google charging ISPs for this service?
>>>
>>> Cheers
>>> Ryan
>>>
>>>
>>> -----Original Message-----
>>> From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Gary Greene
>>> Sent: Tuesday, August 18, 2015 2:18 PM
>>> To: Shawn L <shawnl@up.net>
>>> Cc: nanog <nanog@nanog.org>
>>> Subject: Re: Google Apps for ISPs -- Lingering fallout
>>>
>>> You=E2=80=99ll need to escalate this with Google. If the front-end supp=
ort team
>>> cannot help, move up the chain as far as you can. It should eventually
>>> reach the PM that worked on the turn-down of that service and get some
>>> action.
>>>
>>> --
>>> Gary L. Greene, Jr.
>>> Sr. Systems Administrator
>>> IT Operations
>>> Minerva Networks, Inc.
>>> Cell: +1 (650) 704-6633
>>>
>>>
>>>
>>>
>>>> On Aug 18, 2015, at 10:39 AM, Shawn L <shawnl@up.net> wrote:
>>>>
>>>>
>>>> I know there are others on this list who used Google Apps for ISPs and
>>> recently migrated off (as the service was discontinued).
>>>>
>>>> We have had several cases where the user had a YouTube channel or Pica=
sa
>>> photo albums, etc. that they created with their Google Apps for ISPs
>>> credentials. Now that the service is gone, those channels and albums s=
till
>>> exist but the users are unable to login to them or manage them in any w=
ay
>>> because it tells them that their account has been disabled.
>>>>
>>>> Of course, Google had been un-responsive to all of our (and the
>>> customer's) inquiries about how to fix this.
>>>>
>>>> Has anyone else run into this and found a way around it?
>>>>
>>>> thanks
>>>>
>>>>
>>>> Shawn
>>>>
>>>
>>>
