[183264] in North American Network Operators' Group

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Re: Google Apps for ISPs -- Lingering fallout

daemon@ATHENA.MIT.EDU (Scott Helms)
Mon Aug 24 09:33:45 2015

X-Original-To: nanog@nanog.org
In-Reply-To: <BY1PR0501MB1462A98BEDF65C942B7EAB40B4620@BY1PR0501MB1462.namprd05.prod.outlook.com>
Date: Mon, 24 Aug 2015 09:33:41 -0400
From: Scott Helms <khelms@zcorum.com>
To: Ryan Finnesey <ryan@finnesey.com>
Cc: nanog <nanog@nanog.org>, Gary Greene <ggreene@minervanetworks.com>
Errors-To: nanog-bounces@nanog.org

Ryan,

From what I've seen a myriad of solutions.  A lot of the people I know that
wanted a full functionality replacement switched to Hyperoffice:
http://www.hyperoffice.com/sp/google-apps.php

Some others went to Zimbra:
https://www.zimbra.com/

Others went to a variety of less functional but also less expensive
solutions that look more like traditional ISP email.

It really depended on how much the ISP thought their end users wanted the
"Google like" functionality.


Scott Helms
Vice President of Technology
ZCorum
(678) 507-5000
--------------------------------
http://twitter.com/kscotthelms
--------------------------------

On Mon, Aug 24, 2015 at 9:15 AM, Ryan Finnesey <ryan@finnesey.com> wrote:

> I have been working on putting together a program to work with ISPs to
> offer Office 365 I was thinking the Google Apps for ISP shutdown would be
> an opportunity but it seem to be a very different price point.  I have do=
ne
> a large number of Google App to Office 365 migration but Google was
> charging  around $12 per user.    Also a lot within the nonprofit space
>  witch is a free license.  What system did most ISPs move to?
>
>
>
> Cheers
>
> Ryan
>
>
>
>
>
> *From:* Scott Helms [mailto:khelms@zcorum.com]
> *Sent:* Monday, August 24, 2015 8:35 AM
> *To:* Ryan Finnesey <ryan@finnesey.com>
> *Cc:* Gary Greene <ggreene@minervanetworks.com>; Shawn L <shawnl@up.net>;
> nanog <nanog@nanog.org>
> *Subject:* Re: Google Apps for ISPs -- Lingering fallout
>
>
>
> Ryan,
>
>
>
> Most certainly, the charges varied some  because of size and other factor=
s
> but it was around 25 cents monthly per Gmail box.
>
>
>
>
> Scott Helms
> Vice President of Technology
> ZCorum
> (678) 507-5000
> --------------------------------
> http://twitter.com/kscotthelms
> --------------------------------
>
>
>
> On Mon, Aug 24, 2015 at 1:43 AM, Ryan Finnesey <ryan@finnesey.com> wrote:
>
> Was Google charging ISPs for this service?
>
> Cheers
> Ryan
>
>
> -----Original Message-----
> From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Gary Greene
> Sent: Tuesday, August 18, 2015 2:18 PM
> To: Shawn L <shawnl@up.net>
> Cc: nanog <nanog@nanog.org>
> Subject: Re: Google Apps for ISPs -- Lingering fallout
>
> You=E2=80=99ll need to escalate this with Google. If the front-end suppor=
t team
> cannot help, move up the chain as far as you can. It should eventually
> reach the PM that worked on the turn-down of that service and get some
> action.
>
> --
> Gary L. Greene, Jr.
> Sr. Systems Administrator
> IT Operations
> Minerva Networks, Inc.
> Cell: +1 (650) 704-6633
>
>
>
>
> > On Aug 18, 2015, at 10:39 AM, Shawn L <shawnl@up.net> wrote:
> >
> >
> > I know there are others on this list who used Google Apps for ISPs and
> recently migrated off (as the service was discontinued).
> >
> > We have had several cases where the user had a YouTube channel or Picas=
a
> photo albums, etc. that they created with their Google Apps for ISPs
> credentials.  Now that the service is gone, those channels and albums sti=
ll
> exist but the users are unable to login to them or manage them in any way
> because it tells them that their account has been disabled.
> >
> > Of course, Google had been un-responsive to all of our (and the
> customer's) inquiries about how to fix this.
> >
> > Has anyone else run into this and found a way around it?
> >
> > thanks
> >
> >
> > Shawn
> >
>
>
>

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