[183259] in North American Network Operators' Group
Re: Google Apps for ISPs -- Lingering fallout
daemon@ATHENA.MIT.EDU (Matt Hoppes)
Mon Aug 24 08:45:31 2015
X-Original-To: nanog@nanog.org
From: Matt Hoppes <mhoppes@indigowireless.com>
In-Reply-To: <CAMrdfRxGbp2reMYrZfVnF8mRmrZmU=Za58YZW7tkoCErOvRkSQ@mail.gmail.com>
Date: Mon, 24 Aug 2015 08:45:25 -0400
To: Scott Helms <khelms@zcorum.com>
Cc: nanog <nanog@nanog.org>, Gary Greene <ggreene@minervanetworks.com>
Errors-To: nanog-bounces@nanog.org
Which is odd. Considering it was basically gmail on the back end and they st=
ill got ad revenue from it.=20
> On Aug 24, 2015, at 08:34, Scott Helms <khelms@zcorum.com> wrote:
>=20
> Ryan,
>=20
> Most certainly, the charges varied some because of size and other factors=
> but it was around 25 cents monthly per Gmail box.
>=20
>=20
> Scott Helms
> Vice President of Technology
> ZCorum
> (678) 507-5000
> --------------------------------
> http://twitter.com/kscotthelms
> --------------------------------
>=20
>> On Mon, Aug 24, 2015 at 1:43 AM, Ryan Finnesey <ryan@finnesey.com> wrote:=
>>=20
>> Was Google charging ISPs for this service?
>>=20
>> Cheers
>> Ryan
>>=20
>>=20
>> -----Original Message-----
>> From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Gary Greene
>> Sent: Tuesday, August 18, 2015 2:18 PM
>> To: Shawn L <shawnl@up.net>
>> Cc: nanog <nanog@nanog.org>
>> Subject: Re: Google Apps for ISPs -- Lingering fallout
>>=20
>> You=E2=80=99ll need to escalate this with Google. If the front-end suppor=
t team
>> cannot help, move up the chain as far as you can. It should eventually
>> reach the PM that worked on the turn-down of that service and get some
>> action.
>>=20
>> --
>> Gary L. Greene, Jr.
>> Sr. Systems Administrator
>> IT Operations
>> Minerva Networks, Inc.
>> Cell: +1 (650) 704-6633
>>=20
>>=20
>>=20
>>=20
>>> On Aug 18, 2015, at 10:39 AM, Shawn L <shawnl@up.net> wrote:
>>>=20
>>>=20
>>> I know there are others on this list who used Google Apps for ISPs and
>> recently migrated off (as the service was discontinued).
>>>=20
>>> We have had several cases where the user had a YouTube channel or Picasa=
>> photo albums, etc. that they created with their Google Apps for ISPs
>> credentials. Now that the service is gone, those channels and albums sti=
ll
>> exist but the users are unable to login to them or manage them in any way=
>> because it tells them that their account has been disabled.
>>>=20
>>> Of course, Google had been un-responsive to all of our (and the
>> customer's) inquiries about how to fix this.
>>>=20
>>> Has anyone else run into this and found a way around it?
>>>=20
>>> thanks
>>>=20
>>>=20
>>> Shawn
>>>=20
>>=20
>>=20
