[181039] in North American Network Operators' Group
Re: AS4788 Telecom Malaysia major route leak?
daemon@ATHENA.MIT.EDU (Raymond Dijkxhoorn)
Sun Jun 14 16:55:19 2015
X-Original-To: nanog@nanog.org
From: Raymond Dijkxhoorn <raymond@prolocation.net>
In-Reply-To: <20150614182746.GX94733@Vurt.local>
Date: Sun, 14 Jun 2015 22:55:10 +0200
To: Job Snijders <job@instituut.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Hai!
Wouw! This is what they came up with?!=20
Hopefully Level3 will take appropriate measures. Its amazing. Really.=20
'Some internationally routes'=20
Have they any idea what they did at all?
Its amazing that with parties like that the internet still works as is <tm> .=
..=20
Thanks,
Raymond Dijkxhoorn
> Op 14 jun. 2015 om 20:27 heeft Job Snijders <job@instituut.net> het volgen=
de geschreven:
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>> On Fri, Jun 12, 2015 at 08:25:40PM +0000, J=C3=BCrgen Jaritsch wrote:
>> This is the official [level3] feedback:
>>=20
>> [ ... ]
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> For completeness sake: here is what Telekom Malaysia published about the
> issue:
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> Telekom Malaysia Berhad (TM) wishes to update on the service related
> issue detected yesterday, 12 June 2015 affecting a number of our
> Internet services customers that caused a deterioration in
> connection performance.
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> We identified the root cause and our network team immediately took
> steps to optimise traffic flows, while we worked to restore
> connectivity to its expected level of performance. The services were
> restored at 6.30pm on the same day.
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> We would like to clarify that during a network reconfiguration
> exercise, we had unintentionally updated traffic routing information
> which caused congestion and packet loss to our international
> connectivity. This had affected the internet traffic flow for some
> of our customers and some international traffic routes.
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> We apologise for any inconvenience caused by the service disruption
> and would like to assure customers that we are undertaking all the
> necessary measures to ensure customers continue to experience
> uninterrupted services.
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> Meanwhile, customers who have any enquiry or require further
> assistance can email us at help@tm.com.my or tweet to us via
> @tmconnects on Twitter.
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> source: https://www.tm.com.my/OnlineHelp/Announcement/Pages/INTERNET-SE=
RVICES-DISRUPTION-12-June-2015.aspx
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> Kind regards,
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> Job
