[178251] in North American Network Operators' Group
Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
daemon@ATHENA.MIT.EDU (Livingood, Jason)
Mon Feb 23 11:05:28 2015
X-Original-To: nanog@nanog.org
From: "Livingood, Jason" <Jason_Livingood@cable.comcast.com>
To: Peter Loron <peterl@standingwave.org>
Date: Mon, 23 Feb 2015 16:04:53 +0000
In-Reply-To: <01B46F51-F1C0-4C4B-966D-A9C6B3AB264A@standingwave.org>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
FWIW, if you phone support you generally end up with a tier-1 person. In ca=
ses where people have more technical background, you may want to try things=
that land in more senior levels of Care (or even get checked by engineerin=
g directly) such as:
- Customer support forums: http://forums.comcast.com/comcastsupport/
- Twitter: @ComcastCares https://twitter.com/comcastcares
- Broadband Reports forum: http://www.dslreports.com/forum/comcast
- Reddit: http://www.reddit.com/r/comcast
- Jason
On 2/23/15, 1:25 AM, "Peter Loron" <peterl@standingwave.org<mailto:peterl@s=
tandingwave.org>> wrote:
Apologies for a bit off topic, but I=92m trying to get an issue resolved an=
d am having trouble reaching anybody who seems clue positive
