[176551] in North American Network Operators' Group
Anybody at Amazon AWS?
daemon@ATHENA.MIT.EDU (Anne P. Mitchell, Esq.)
Thu Dec 4 11:15:50 2014
X-Original-To: nanog@nanog.org
From: "Anne P. Mitchell, Esq." <amitchell@isipp.com>
Date: Thu, 4 Dec 2014 09:15:36 -0700
To: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Anybody have a contact at Amazon AWS?
I sent in a spam complaint, and got back the below response - while I =
give them kudos for actually, you know, responding, I'm pretty sure that =
we can all agree that "sending the same canned message to email =
addresses scraped off websites" is the very definition of spam, yet =
somehow the EC2 abuse team seems to consider it a perfectly acceptable =
explanation - I'd sure love to discuss this with someone with a clue at =
Amazon AWS
---
Our customer has responded to your abuse report and provided the =
following information
"The below emails were sent individually to the recipient using a canned =
message. There is no automation or mass emailing at all. Our publisher =
representative personally visited each of the below websites, decided =
they were right for our service and emailed them individually. The =
emails are sent through gmail using a web interface to their API.
Let me know if you require any additional information.
Dwayne"
If you are satisfied with the above information, there is no need to =
respond to this notice. If you are not satisfied, please respond with a =
clear, succinct reason for dissatisfaction and what results you desire =
from our customer. We will make every reasonable attempt to work with =
you and our customer to resolve this matter. =20
Thank you,
The EC2 Abuse team
---
Anne
Anne P. Mitchell, Esq.
CEO/President
ISIPP SuretyMail Email Accreditation & Certification
Your mail system + SuretyMail accreditation =3D delivered to their =
inbox!
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Author: Section 6 of the Federal CAN-SPAM Act of 2003
Member, California Bar Cyberspace Law Committee
Ret. Professor of Law, Lincoln Law School of San Jose
https://www.linkedin.com/in/annemitchell
303-731-2121 | amitchell@isipp.com | @AnnePMitchell | =
Facebook/AnnePMitchell=20
