[176108] in North American Network Operators' Group
Re: Zayo opinions
daemon@ATHENA.MIT.EDU (Paul S.)
Wed Nov 12 19:58:40 2014
X-Original-To: nanog@nanog.org
Date: Thu, 13 Nov 2014 09:58:22 +0900
From: "Paul S." <contact@winterei.se>
To: nanog@nanog.org
In-Reply-To: <CAH7AAvqLE_AqfzynRGWv802XL+LbJQNfUphMKnQ_WuPKOVCNgg@mail.gmail.com>
Errors-To: nanog-bounces@nanog.org
Agree, cuustomer service is really not upto par these days.
All my other carriers do better from that standpoint, but the network
performance isn't all that bad.
Just pray that nothing breaks...
On 11/13/2014 午前 08:22, Christopher Nielsen wrote:
> We had circuits with Abovenet in San Jose and Ashburn when Zayo bought
> them. Abovenet was very responsive, and their IP folks showed some
> expertise. Since Zayo acquired them, the quality and responsiveness
> has decreased significantly. We've not experienced any packet loss,
> but the quality of customer service has declined significantly.
>
> On Wed, Nov 12, 2014 at 1:16 PM, james jones <james@freedomnet.co.nz> wrote:
>> I am current going through some vendor selection for tier 1 providers. I
>> was trying get some opinions on Zayo. I have personally never heard of
>> them. Thoughts?
>
>
