[173592] in North American Network Operators' Group

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Re: Many players make up application performance (was Re: Richard

daemon@ATHENA.MIT.EDU (Paul WALL)
Tue Jul 29 11:55:28 2014

X-Original-To: nanog@nanog.org
In-Reply-To: <CFFD25FD.168613%kevin_mcelearney@cable.comcast.com>
Date: Tue, 29 Jul 2014 15:55:19 +0000
From: Paul WALL <pauldotwall@gmail.com>
To: "McElearney, Kevin" <Kevin_McElearney@cable.comcast.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

It is common courtesy around these parts to not libel your customers,
especially when they're paying you lots of money and making up 30% of
your incoming traffic.  That you're posting in "hypotheticals" does
not mask your true messaging.

Drive Slow,
Paul Wall

On Tue, Jul 29, 2014 at 2:33 PM, McElearney, Kevin
<Kevin_McElearney@cable.comcast.com> wrote:
>
>
> On 7/28/14, 5:35 PM, "Jim Richardson" <weaselkeeper@gmail.com> wrote:
>
>>I pay for (x) bits/sec up/down. From/to any eyecandysource.  If said
>>eyecandy origination can't handle the traffic, then I see a slowdown,
>>that's life.  But if <$IP_PROVIDER> throttles it specifically, rather
>>than throttling me to (x),I consider that fraud.
>>
>>I didn't pay for (x) bits/sec from some whitelist of sources only.
>
> Along with paying <$IP_PROVIDER> for (x) bits/sec up/down, you are also
> paying (or the product of advertising) eyecandysource to deliver a service
> (w/ a level of quality).  <$IP_PROVIDER> plays a big role in delivering
> your *overall* Internet experience, but eyecandysource plays an even
> bigger role delivering your *specific* eyecandy experience.  If
> eyecandystore has internal challenges, business negotiation/policy
> objectives, or uses poor adaptive routing path decisions, this has a
> direct and material impact to your *specific* eyecandy experience (and
> some have found fixable by hiding your source IP with a VPN).
>
> While ISPs do play a big role in this, people tend to miss eyecandystore
> decisions (and business drivers) as a potential factors in isolated
> application performance issues.
>
>

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