[171203] in North American Network Operators' Group

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Re: Comcast transit problems?

daemon@ATHENA.MIT.EDU (Joshua McDonald)
Tue Apr 22 10:16:59 2014

From: Joshua McDonald <josh@2cold.net>
In-Reply-To: <CAA5Ek4dy8XnTTpqDrsnaVxpN9DdAcbPrFrTSuH--S8Lpn5TqFA@mail.gmail.com>
Date: Tue, 22 Apr 2014 10:15:53 -0400
To: Blair Trosper <blair.trosper@gmail.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Not sure what the connectivity is between Comcast and AWS, but Level3
is having issues in Atlanta.

Sent from my iPhone

> On Apr 22, 2014, at 10:07, Blair Trosper <blair.trosper@gmail.com> wrote:
>
> I'm being inundated with reports from Comcast customers in various markets
> about their inability to reach anything on AWS.  For example, we have a few
> people in Atlanta that are all having this issue.
>
> What's more, they're having weird issues reaching things like Twitter or
> RingCentral (while other sites like Google and CNN work fine).
>
> (RingCentral's support department apparently knows about this and is
> telling their customers that use Comcast that they're aware of the issue
> but don't know what's going on at the present time.)
>
> Calls to the Comcast customer support just yield the "everything's fine,
> you're crazy" response from the staff.
>
> Can anyone from Comcast give me some help (or information) off list?
>
> -bt


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