[164871] in North American Network Operators' Group
Re: Comcast contact
daemon@ATHENA.MIT.EDU (Chad Reid)
Wed Aug 7 09:04:45 2013
From: Chad Reid <Chad.Reid@apollogrp.edu>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Wed, 7 Aug 2013 06:04:14 -0700
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Andy, I posted in this list earlier in the week regarding Comcast and an is=
sue my company was experiencing. I also posted at www.reddit.com/r/networki=
ng. I had numerous support staff from Comcast contact me over on Reddit. I =
would recommend posting there too.
Message: 4
Date: Tue, 6 Aug 2013 11:10:30 -0500
From: Brandon Galbraith <brandon.galbraith@gmail.com>
To: Andy Ringsmuth <andy@newslink.com>
Cc: NANOG list <nanog@nanog.org>
Subject: Re: Comcast contact
Message-ID:
<CADE4tYV2f4okFnY2GRPBckFa9gVuwJYGGAq18DFbjBOyLjmmTQ@mail.gmail.com=
>
Content-Type: text/plain; charset=3DUTF-8
Have you monitored your user's home Comcast connection with regards to pack=
et loss or latency, preferably from network-near the SIP termination point?=
On Tue, Aug 6, 2013 at 10:56 AM, Andy Ringsmuth <andy@newslink.com> wrote:
> Any chance someone on this list is affiliated with Comcast who could cont=
act me off-list? I have an employee in Virginia who works from home using,=
in part, a VOIP desk telephone tied into our office phone system back in N=
ebraska. She's had nothing but problems maintaining a stable connection an=
d I'm at my wit's end to diagnose and fix whatever is causing her problems.=
>
> I've got this exact setup with several employees around the country, but =
this one person is the only one who, 1 - has problems and 2 - has Comcast.
>
> Much appreciated!
>
> ----
> Andy Ringsmuth
> andy@newslink.com
> News Link ? Manager Technology & Facilities
> 2201 Winthrop Rd., Lincoln, NE 68502-4158
> (402) 475-6397 (402) 304-0083 cellular
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