[164870] in North American Network Operators' Group
Re: Comcast contact
daemon@ATHENA.MIT.EDU (Livingood, Jason)
Wed Aug 7 08:38:34 2013
From: "Livingood, Jason" <Jason_Livingood@cable.comcast.com>
To: James M Keller <jmkeller@houseofzen.org>, Andy Ringsmuth
<andy@newslink.com>
Date: Wed, 7 Aug 2013 12:38:09 +0000
In-Reply-To: <5201A600.7080408@houseofzen.org>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
>I have found Comcast rate shapes or resets long running encrypted
>sessions such as https. At $DAYJOB I had to set our SSL VPN system to
>re-key via new-tunnels every 5 minutes to keep it under their threshold
>of what looks like seven minutes for a tcp session. After that the
>sessions appeared to rate shape down to 128kbps. It may also only kick
>in during local POP congestion. I am assuming this is DPI trying to do
>peer-2-peer mitigation.
We don't have such network practices and are required not to under Open
Internet rules. I have no idea what was causing your VPN issue - I can use
my corporate VPN for hours or days at a time with no issues. Happy to
assist off list if you like.
Jason
