[164670] in North American Network Operators' Group

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Re: ARIN WHOIS for leads

daemon@ATHENA.MIT.EDU (Rich Kulawiec)
Fri Jul 26 15:23:25 2013

Date: Fri, 26 Jul 2013 15:23:06 -0400
From: Rich Kulawiec <rsk@gsp.org>
To: nanog@nanog.org
In-Reply-To: <Pine.LNX.4.64.1307261038191.6816@sasami.anime.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On Fri, Jul 26, 2013 at 10:42:18AM -0700, goemon@anime.net wrote:
> Because your mail servers are broken. Because you put spamfilters on
> your abuse@ mailbox, IF you even have an abuse@, which a lot of you
> don't. Because we tried calling, and your tier1 are clueless.
> 
> Fix your mailservers. Train your staff. Staff your abuse desk. Then
> we'll talk.

Precisely.  This and the rest, which I've elided.  If clueful email
to "abuse@yourdomain" is not dealt with in an effective and timely
manner [1] -- then you have only yourself to blame.

Never build what you can't control.

---rsk

[1] The only tools really needed are root passwords and wirecutters.


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