[163244] in North American Network Operators' Group
Re: Verizon NY (LEC) prior notification
daemon@ATHENA.MIT.EDU (Warren Bailey)
Fri May 31 00:07:42 2013
From: Warren Bailey <wbailey@satelliteintelligencegroup.com>
To: "Justin M. Streiner" <streiner@cluebyfour.org>, Patrick <nanog@haller.ws>
Date: Fri, 31 May 2013 04:07:30 +0000
In-Reply-To: <Pine.LNX.4.64.1305302302030.20118@whammy.cluebyfour.org>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Reply-To: Warren Bailey <wbailey@satelliteintelligencegroup.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Sadly, I agree. If anyone is there late, it's a noc administrator looking a=
t pictures of cats.
Sent from my Mobile Device.
-------- Original message --------
From: "Justin M. Streiner" <streiner@cluebyfour.org>
Date: 05/30/2013 8:11 PM (GMT-08:00)
To: Patrick <nanog@haller.ws>
Cc: nanog@nanog.org
Subject: Re: Verizon NY (LEC) prior notification
On Fri, 31 May 2013, Patrick wrote:
> On 2013-05-30 21:43, Valdis.Kletnieks@vt.edu wrote:
>> May not be workable without a sufficiently high call rate 24/7. If you'=
re a
>> small call center that usually has 3-4 calls per hour at 2AM, now long i=
s "too
>> long without a call, time to get suspicious"?
>
> Correct.
>
> Alternatively, perhaps VZ has an outages list one could get on for any
> planned upgrades, so that one could test post-operation. While this
> would have helped the OP, it covers much (?) less of the error space.
>
> Or maybe get to know the local switch techs. Does VZ ex-nynex still have
> local switch techs, or did they centralize like Sprint/Kansas City?
The vast majority of Verizon's COs are not staffed with on-site techs on a
regular basis. I suspect the same is true of most telcos.
jms
