[163242] in North American Network Operators' Group
Re: Verizon NY (LEC) prior notification
daemon@ATHENA.MIT.EDU (Justin M. Streiner)
Thu May 30 23:09:24 2013
Date: Thu, 30 May 2013 23:09:13 -0400 (EDT)
From: "Justin M. Streiner" <streiner@cluebyfour.org>
To: Patrick <nanog@haller.ws>
In-Reply-To: <20130531025003.GT13767@haller.ws>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Fri, 31 May 2013, Patrick wrote:
> On 2013-05-30 21:43, Valdis.Kletnieks@vt.edu wrote:
>> May not be workable without a sufficiently high call rate 24/7. If you're a
>> small call center that usually has 3-4 calls per hour at 2AM, now long is "too
>> long without a call, time to get suspicious"?
>
> Correct.
>
> Alternatively, perhaps VZ has an outages list one could get on for any
> planned upgrades, so that one could test post-operation. While this
> would have helped the OP, it covers much (?) less of the error space.
>
> Or maybe get to know the local switch techs. Does VZ ex-nynex still have
> local switch techs, or did they centralize like Sprint/Kansas City?
The vast majority of Verizon's COs are not staffed with on-site techs on a
regular basis. I suspect the same is true of most telcos.
jms