[163117] in North American Network Operators' Group

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Re: Inventory and workflow management systems

daemon@ATHENA.MIT.EDU (Christopher Morrow)
Mon May 20 10:05:37 2013

In-Reply-To: <Pine.LNX.4.64.1305200948310.24691@whammy.cluebyfour.org>
Date: Mon, 20 May 2013 10:05:09 -0400
From: Christopher Morrow <morrowc.lists@gmail.com>
To: "Justin M. Streiner" <streiner@cluebyfour.org>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On Mon, May 20, 2013 at 9:53 AM, Justin M. Streiner
<streiner@cluebyfour.org> wrote:
>
> I haven't looked lately to see what's out there, but I'd imagine there *has*
> to be something.

I bet this is a market/cost thing... there are ~100 people who want
this? it's going to take a few million in SWE resources to build, and
probably recovery of that expense is going to be difficult :(

> I can understand why many telcos ended up building their own systems,
> because many of them use(d) different or home-grown
> provisioning/billing/plant management/trouble ticketing systems, and
> different back-end systems in general, making a one-size-fits-all solution
> tough to do.

this MOSTLY gets to the ins/outs formats, right? 'billing system at
$TELCO requires CSV output' (or something) and telco folk don't always
like to think about 'standards'.


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