[163116] in North American Network Operators' Group
Re: Inventory and workflow management systems
daemon@ATHENA.MIT.EDU (Justin M. Streiner)
Mon May 20 09:54:13 2013
Date: Mon, 20 May 2013 09:53:56 -0400 (EDT)
From: "Justin M. Streiner" <streiner@cluebyfour.org>
To: NANOG list <nanog@nanog.org>
In-Reply-To: <CAL9jLaaTNDsh=VFqQ4jPLBE8sPNd1aU3xdL4JtAaKtOajJWmeg@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Sun, 19 May 2013, Christopher Morrow wrote:
> On Sun, May 19, 2013 at 1:21 PM, vijay gill <vgill@vijaygill.com> wrote:
>> Resurrecting this thread. Anyone?
>> What software solution do people use for inventory management for things
>> like riser/conduit drawdown, fiber inventory, physical topology store,
>> CLR/DLR, x-connect, contracts, port inventory, etc.
>> Any experiences in integrating workflow into those packages for work
>> orders, modeling, drawdown levels, etc.
>
> isn't it odd/lame that in many cases the answer to this is 'build your own' ?
I remember looking several years ago at a commercial fiber plant
management application called Mapcom. It looked pretty good, but it was
pricey, and no one wanted to spend the money on it. So... fast-forward to
2013.... and we're still using spreadsheets :(
I haven't looked lately to see what's out there, but I'd imagine there
*has* to be something.
I can understand why many telcos ended up building their own systems,
because many of them use(d) different or home-grown provisioning/billing/plant
management/trouble ticketing systems, and different back-end systems in
general, making a one-size-fits-all solution tough to do.
jms