[162764] in North American Network Operators' Group
RE: Could not send email to office 365
daemon@ATHENA.MIT.EDU (Ryan Finnesey)
Wed May 1 11:42:31 2013
From: Ryan Finnesey <ryan@finnesey.com>
To: JoeSox <joesox@gmail.com>, "nanog@nanog.org" <nanog@nanog.org>
Date: Wed, 1 May 2013 15:42:04 +0000
In-Reply-To: <CAAXNyuCLZEFq43eKvxtX_=SBM_sW_x=f1znSv8ZJnkzwtoMrrQ@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
I am also having the some issues going on 3 weeks now. I cannot access my =
e-mail via Outlook and my MX records keep changing. It is nuts support has=
been unable to help. =0A=
________________________________________=0A=
From: JoeSox=0A=
Sent: Wednesday, May 01, 2013 9:24 AM=0A=
To: nanog@nanog.org=0A=
Subject: Re: Could not send email to office 365=0A=
=0A=
The company I work for has been having Outlook connectivity issues=0A=
(intermittent for only a few end users) for the past 7 days for Office 365.=
=0A=
We are in an upgrade status (on the 18th days or so; have been told it can=
=0A=
last 30 days) and they changed our MX records without formal notification.=
=0A=
We updated those on a Thursday or Friday and it worked until the following=
=0A=
Monday where we observed it again, then magically fixed itself late=0A=
afternoon that Monday. We had some more reports yesterday. The Microsoft=0A=
technical support has not been helpful troubleshooting this for us.=0A=
I am hoping it is related to our upgrade status but I cannot get an answer=
=0A=
from anyone.=0A=
--=0A=
Thanks, Joe=0A=
=0A=
=0A=
On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji <you@ugec.net> wrote:=0A=
=0A=
> Hello folks,=0A=
>=0A=
> Have you ever seen DNS issues on Office 365?=0A=
>=0A=
> MX record of Office 365 is example.mail.eo.outlook.com.=0A=
> I can get the MX record, however, I could not get the A record of the MX=
=0A=
> record, got Timeout.=0A=
>=0A=
> Does anyone have the same issue?=0A=
>=0A=
> Sincerely,=0A=
> Yuji=0A=
>=0A=
>=0A=
