[159811] in North American Network Operators' Group
RE: Tw telecom noc/routing contact needed
daemon@ATHENA.MIT.EDU (Eric J Esslinger)
Tue Jan 22 12:01:24 2013
X-Barracuda-Envelope-From: eesslinger@fpu-tn.com
From: Eric J Esslinger <eesslinger@fpu-tn.com>
To: "'nanog@nanog.org'" <nanog@nanog.org>
Date: Tue, 22 Jan 2013 11:01:04 -0600
In-Reply-To: <489EAE655F69A246A2CBF4197BFD2511072D4B0A@exchange.corp.fpu-tn.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
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Someone from Time warner has gotten in contact with me, thanks.
__________________________
Eric Esslinger
Information Services Manager - Fayetteville Public Utilities
http://www.fpu-tn.com/
(931)433-1522 ext 165
> -----Original Message-----
> From: Eric J Esslinger
> Sent: Tuesday, January 22, 2013 10:49 AM
> To: 'nanog@nanog.org'
> Subject: Tw telecom noc/routing contact needed
>
>
> I've been fighting with an issue with a Time Warner Telecom
> customer whose site is unreachable from our ip blocks, as
> well as a number of other ip blocks within my upstream's
> network according to the call I made to them. All I'm
> getting through listed arin contacts are apparantly
> unmonitored maildrops and customer contact numbers that won't
> put me through to a live person without a valid TW phone or
> circuit number. Based on the behavior I suspect a reverse
> routing issue back to our ip blocks but have been unable to
> get much help from the other end of the problem. I need to
> speak to someone, and if someone reading this list can has
> info but doesn't want to share it, if they can pass my
> contact info on I can be contacted via this email or the
> phone number in my signature. Thank you.
> __________________________ Eric Esslinger Information
> Services Manager - Fayetteville Public Utilities
> http://www.fpu-tn.com/ (931)433-1522 ext 165
>
> This message may contain confidential and/or proprietary
> information and is intended for the person/entity to whom it
> was originally addressed. Any use by others is strictly prohibited.
>
>
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