[159810] in North American Network Operators' Group
Tw telecom noc/routing contact needed
daemon@ATHENA.MIT.EDU (Eric J Esslinger)
Tue Jan 22 11:49:54 2013
X-Barracuda-Envelope-From: eesslinger@fpu-tn.com
From: Eric J Esslinger <eesslinger@fpu-tn.com>
To: "'nanog@nanog.org'" <nanog@nanog.org>
Date: Tue, 22 Jan 2013 10:49:14 -0600
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
I've been fighting with an issue with a Time Warner Telecom customer whose =
site is unreachable from our ip blocks, as well as a number of other ip blo=
cks within my upstream's network according to the call I made to them. All=
I'm getting through listed arin contacts are apparantly unmonitored maildr=
ops and customer contact numbers that won't put me through to a live person=
without a valid TW phone or circuit number.
Based on the behavior I suspect a reverse routing issue back to our ip bloc=
ks but have been unable to get much help from the other end of the problem=
.
I need to speak to someone, and if someone reading this list can has info b=
ut doesn't want to share it, if they can pass my contact info on I can be c=
ontacted via this email or the phone number in my signature. Thank you.
__________________________
Eric Esslinger
Information Services Manager - Fayetteville Public Utilities
http://www.fpu-tn.com/
(931)433-1522 ext 165
This message may contain confidential and/or proprietary information and is=
intended for the person/entity to whom it was originally addressed. Any us=
e by others is strictly prohibited.
