[158137] in North American Network Operators' Group
Re: Recovering from spam resulting from compromised account
daemon@ATHENA.MIT.EDU (Andrew Jones)
Wed Nov 21 21:36:40 2012
Date: Thu, 22 Nov 2012 13:36:27 +1100
From: Andrew Jones <aj@jonesy.com.au>
To: <nanog@nanog.org>
In-Reply-To: <CAGFH+Kmv6i1hnXAD47hrCtxCi4m=fgCob8Mw45D1tFB9wbqN0Q@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Hi Dave,
Try this page, linked from the google help page you referenced:
https://support.google.com/mail/bin/answer.py?hl=en&answer=81126&rd=1
Hope that helps
Andrew
On 22.11.2012 13:29, Dave Sotnick wrote:
> Thanks Matthew. Sadly, most of the bounce responses have URLs that
> point you to a help page that doesn't have further contact
> information
> or just tells you to wait it out.
>
> e.g.
>
> http://postmaster.yahoo.com/421-ts03.html
> http://www.google.com/mail/help/bulk_mail.html
>
> I'll do the requisite digging and start contacting postmasters.
>
> -Dave
>
> On Wed, Nov 21, 2012 at 6:13 PM, Matthew Barr
> <mbarr@snap-interactive.com> wrote:
>>
>> On Nov 21, 2012, at 8:53 PM, Dave Sotnick <sotnickd-nanog@ddv.com>
>> wrote:
>>> Also had reports that we're still seeing bounces to Gmail, Comcast
>>> and
>>> Yahoo accounts.
>>
>>
>> The best thing to do is to go ahead and look at the bounce messages
>> from the various ISP's, and see if they have any instructions or URL's
>> to contact.
>>
>> If you don't have any of those messages at hand, you can see the
>> bounce codes in the logs of your mailserver.
>>
>> If you don't have any useful messages in the bounce code, then you
>> can probably look at the site for each ISP, and google their
>> postmaster group.
>>
>> Matthew
>>
>>
>> Matthew Barr
>> Technical Architect
>> Snap Interactive
>> mbarr@mbarr.net
