[158136] in North American Network Operators' Group
Re: Recovering from spam resulting from compromised account
daemon@ATHENA.MIT.EDU (Dave Sotnick)
Wed Nov 21 21:29:44 2012
In-Reply-To: <FCE90B76-4A22-4CBD-9CEB-9B27B1D42EAE@snap-interactive.com>
Date: Wed, 21 Nov 2012 18:29:18 -0800
From: Dave Sotnick <sotnickd-nanog@ddv.com>
To: Matthew Barr <mbarr@snap-interactive.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Thanks Matthew. Sadly, most of the bounce responses have URLs that
point you to a help page that doesn't have further contact information
or just tells you to wait it out.
e.g.
http://postmaster.yahoo.com/421-ts03.html
http://www.google.com/mail/help/bulk_mail.html
I'll do the requisite digging and start contacting postmasters.
-Dave
On Wed, Nov 21, 2012 at 6:13 PM, Matthew Barr
<mbarr@snap-interactive.com> wrote:
>
> On Nov 21, 2012, at 8:53 PM, Dave Sotnick <sotnickd-nanog@ddv.com> wrote:
>> Also had reports that we're still seeing bounces to Gmail, Comcast and
>> Yahoo accounts.
>
>
> The best thing to do is to go ahead and look at the bounce messages from the various ISP's, and see if they have any instructions or URL's to contact.
>
> If you don't have any of those messages at hand, you can see the bounce codes in the logs of your mailserver.
>
> If you don't have any useful messages in the bounce code, then you can probably look at the site for each ISP, and google their postmaster group.
>
> Matthew
>
>
> Matthew Barr
> Technical Architect
> Snap Interactive
> mbarr@mbarr.net
