[155743] in North American Network Operators' Group

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RE: Verizon's New Repair Method: Plastic Garbage Bags

daemon@ATHENA.MIT.EDU (Jamie Bowden)
Wed Aug 22 13:22:50 2012

From: Jamie Bowden <jamie@photon.com>
To: Eric Wieling <EWieling@nyigc.com>, William Herrin <bill@herrin.us>,
 "Wayne E Bouchard" <web@typo.org>
Date: Wed, 22 Aug 2012 17:21:21 +0000
In-Reply-To: <616B4ECE1290D441AD56124FEBB03D0884EE5E25@mailserver2007.nyigc.globe>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

> From: Eric Wieling [mailto:EWieling@nyigc.com]

> The garbage bags have been on that pole for at least 6+ months.
>=20
> What will end up happening is what happens every time something like
> this happens.  We call in trouble tickets for months until we can get
> the issue labeled chronic, then we get a "Class 1 inspection", then
> they fix it.   One issue is that to get it labeled chronic there needs
> to be three tickets opened within a month.  VZ's temp fix often works
> long enough that we can't get enough tickets in within a month.

You don't have a hose?

Jamie


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