[155736] in North American Network Operators' Group
RE: Verizon's New Repair Method: Plastic Garbage Bags
daemon@ATHENA.MIT.EDU (Eric Wieling)
Wed Aug 22 12:22:31 2012
From: Eric Wieling <EWieling@nyigc.com>
To: William Herrin <bill@herrin.us>, Wayne E Bouchard <web@typo.org>
Date: Wed, 22 Aug 2012 12:21:15 -0400
In-Reply-To: <CAP-guGVikAT1smmqjxOPAohzpATgxR1gd2wP6wo1YkuYeMpcFg@mail.gmail.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
The garbage bags have been on that pole for at least 6+ months. =20
What will end up happening is what happens every time something like this h=
appens. We call in trouble tickets for months until we can get the issue l=
abeled chronic, then we get a "Class 1 inspection", then they fix it. One=
issue is that to get it labeled chronic there needs to be three tickets op=
ened within a month. VZ's temp fix often works long enough that we can't g=
et enough tickets in within a month.
-----Original Message-----
From: William Herrin [mailto:bill@herrin.us]=20
Sent: Wednesday, August 22, 2012 11:58 AM
To: Wayne E Bouchard
Cc: nanog@nanog.org
Subject: Re: Verizon's New Repair Method: Plastic Garbage Bags
On Mon, Aug 20, 2012 at 7:17 PM, Wayne E Bouchard <web@typo.org> wrote:
>> > On 08/20/2012 03:09 PM, Eric Wieling wrote:
>> >> http://rock.nyigc.net/verizon/
> To be fair, this sort of thing does happen from time to time in=20
> perfectly legitimate situations. In some cases, parts need to be=20
> acquired or maintenance schedules need to be arranged in order to do a=20
> propper repair. So just because you see these, don't immediately think=20
> it is bad techs rather than a temporary, "keep it working until you=20
> can do it right."
Uh... no. Quick hacks happen from time to time to keep things running.
Layers upon layers of quick hacks that are never cleaned up (see
picture) happen through incompetence. If not on the part of the techs then =
on the part of the managers who rushed the techs onward to the next task.
Always time to do it over, never time to do it right =3D=3D incompetent.
Regards,
Bill Herrin
--
William D. Herrin ................ herrin@dirtside.com bill@herrin.us
3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls C=
hurch, VA 22042-3004
