[155666] in North American Network Operators' Group

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Re: Comcast vs. Verizon for repair methodologies

daemon@ATHENA.MIT.EDU (Randy Bush)
Mon Aug 20 19:43:32 2012

Date: Tue, 21 Aug 2012 08:43:04 +0900
From: Randy Bush <randy@psg.com>
To: Joe Greco <jgreco@ns.sol.net>
In-Reply-To: <201208202131.q7KLVaS3032382@aurora.sol.net>
Cc: North American Network Operators' Group <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

on bainbridge, i replaced centurystink dsl (756k/256k for $65/mo) with
comcast (20m/4m for $50/mo).  the installer was a knarly old dog, and
damned competent.  he cleaned up old cable on the pole and where it went
underground to the house.  he cleaned up the box and replaced in-house
junctions.  then he accidentally left 8m of coax to get from the in-wall
cable outlet to my 'puter area, and rode off in his white van into the
sunset.

now if i could get that kind of professionalism from twt in hawaii ...

randy


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