[150341] in North American Network Operators' Group

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Re: Customer Notification System.

daemon@ATHENA.MIT.EDU (Rich Kulawiec)
Wed Feb 22 06:02:28 2012

Date: Wed, 22 Feb 2012 06:01:24 -0500
From: Rich Kulawiec <rsk@gsp.org>
To: nanog@nanog.org
In-Reply-To: <01245B4ABF809743A84B2F16C6598FEADD38D9@hydrogen>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On Tue, Feb 21, 2012 at 05:58:19PM -0500, James Wininger wrote:
> We would need to send notifications out to say about 400 customers.
> Ideally the system would send an attached PDF. It would be great if this
> system were SQL based etc.

(a) Use ASCII.  Using PDF for this is insane.

(b) You're dealing with only 400 customers, yet you want the overhead
and complexity of a SQL-capable database?  Do you also engage a fleet
of bulldozers when you want to plant a flower in the back yard?

> I have thought of possibly using a
> mailing list type approach, but that gets us back to (almost) where we
> are today. 

Precisely what is wrong with a "mailing list type approach", using
Mailman (which is the best available and what runs this list)?  It handles
COI (mandatory for responsible and ethical operation of all mailing lists),
it runs on all varieties of 'nix, it plays nice with MTAs, it deals with
most bounces in a sane fashion, etc.

---rsk


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