[147108] in North American Network Operators' Group

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Re: ATT GigE issue on 11/19 in Kansas City

daemon@ATHENA.MIT.EDU (Mark Tinka)
Fri Dec 2 09:59:08 2011

From: Mark Tinka <mtinka@globaltransit.net>
To: nanog@nanog.org
Date: Fri, 2 Dec 2011 22:57:42 +0800
In-Reply-To: <922ACC42D498884AA02B3565688AF995340255F31F@USEXMBS01.mwd.h2o>
Reply-To: mtinka@globaltransit.net
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

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On Thursday, December 01, 2011 02:56:37 AM Holmes,David A=20
wrote:

> What I have seen lately with telco's building and
> operating Metro Ethernet Forum (MEF) based Ethernet
> networks is that relatively inexperienced telco staff
> are in charge of configuring and operating the networks,
> where telco operational staff are unaware of layer 2
> Ethernet network nuances, nuances that in an Enterprise
> environment network engineers must know, or else.

We use RANCID here, quite heavily, to help guide=20
provisioning engineers so they are better prepared for the=20
future, and actually understand what it is they are=20
configuring.

Pre-provisioning training is all good and well, but hands-on=20
experience always has the chance of "going the other way".=20
While RANCID is after-the-fact, it's a great tool for=20
refining what the folk on the ground know.

It certainly has helped us a great deal, over the years.

Mark.

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