[145629] in North American Network Operators' Group
RE: [outages] News item: Blackberry services down worldwide
daemon@ATHENA.MIT.EDU (Blake T. Pfankuch)
Thu Oct 13 12:48:43 2011
From: "Blake T. Pfankuch" <blake@pfankuch.me>
To: Pierce Lynch <p.lynch@netappliant.com>, "'nanog@nanog.org'"
<nanog@nanog.org>
Date: Thu, 13 Oct 2011 16:47:41 +0000
In-Reply-To: <A4428DD467A70E48B98693F1E20B198C01649841@V-ENT02.eu.netappliant.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Pierce,
Actually with Windows Mobile and Exchange Enterprise, you can force handhe=
ld encryption :)
-----Original Message-----
From: Pierce Lynch [mailto:p.lynch@netappliant.com]=20
Sent: Thursday, October 13, 2011 8:35 AM
To: 'nanog@nanog.org'
Subject: RE: [outages] News item: Blackberry services down worldwide
Like Blake mentioned, I for one will also be ditching Blackberry devices du=
e to the poor, irregular service which Blackberry users continue to be subj=
ect to due to RIM's inability to provide a stable and reliable service. To =
add further insult to injury, it just simply is unacceptable to be subject =
to RIM's high service and licensing costs for BES to ultimately rely on a s=
econd-rate infrastructure that causes regular 'blackouts'.
Time to more to a standalone device that then relies only on the carriers, =
which in most cases are just as unreliable. None the less, I for one can't =
justify paying for an 'enterprise service' to subject to incompetence and i=
nstability of the provider. These situations simply arise to often with RIM=
, yet as a service provider they chose to ignore that impact these outages =
have on their customers in the corporate arena. Real-time communications in=
the corporate/enterprise world have no become one of the primary methods o=
f communication, due to the technology RIM et al offer.
It is indeed a shame that the likes of Apple iOS & Google Android are yet t=
o provide features that compete with BlackBerrys, such as encryption etc. (=
I am not particular clued up with regards to Windows Mobile however...) All=
of which, to date, are features which are leveraged in terms of justifying=
the cost of implementing a Blackberry solution.
Furthermore, I found RIM's somewhat patronising updates from RIM's CIOs and=
CEOs quite insulting, particularly when an official statement had already =
been released stating the issues were 'resolved' to later contradict this s=
tatement and simple refer to it as some kind of 'mistake'.
Unacceptable, as I am sure many of you would agree.
Regards,
P.
-----Original Message-----
From: Blake T. Pfankuch [mailto:blake@pfankuch.me]=20
Sent: 13 October 2011 14:08
To: Matthew Huff; 'Jamie Bowden'; 'Joe Abley'
Cc: 'nanog@nanog.org'
Subject: RE: [outages] News item: Blackberry services down worldwide
Agreed. Had a customer during the timeframe of this week ditch 90 blackber=
ries for iPhone/android devices. He actually sent me a video after BES fin=
ished uninstalling and he shut the server down "so help me I'm never gettin=
g another one of these damn coasters." One user said when they got the pho=
ne "where is the silly wheelie clicky thing." IT manager said "oh no you j=
ust touch the screen." =20
I'm told it was like watching an 8 year old with a box of fireworks and mat=
ches....
For those who complain about security on windows mobile, iPhone or android.=
.. you can do l2tp vpn and then ActiveSync on top of that over https. Mobi=
le device policies in Exchange for user experience control. Overall much e=
asier than Blackberry, not dependent on someone else's equipment for things=
like mail delivery and internet browsing, and one less server to care abou=
t.
