[145236] in North American Network Operators' Group
Re: Re: Mails to Google being blocked for illegal attachments
daemon@ATHENA.MIT.EDU (foks)
Sat Oct 1 10:26:21 2011
From: "foks" <lists@foks.se>
To: nanog@nanog.org
Date: Sat, 01 Oct 2011 16:24:40 +0200
In-Reply-To: <CALKLF0_vySKaY4k7Eu_u8UZHGNYCivCecbsa4uTXHbfONdg=TA@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Sep 30, 2011 13:34 "Alex Brooks" <askoorb+nanog@gmail.com>
<askoorb+nanog@gmail.com>
<askoorb+nanog@gmail.com> <askoorb+nanog@gmail.com> wrote:
> On Fri, Sep 30, 2011 at 12:19 PM, foks <lists@foks.se> <lists@foks.se>
> <lists@foks.se>
> wrote:
> >=20
> > Hello,
> >=20
> > Since Sep 7 Google has bounced a specific type of our mails with
> > this
> > message:
> >=20
> > host aspmx.l.google.com[74.125.43.27] said: 552-5.7.0 Our system
> > detected an illegal attachment on your message. Please 552-5.7.0
> > visit
> > <http://mail.google.com/support/bin/answer.py?answer=3D6590> to 552
> > 5.7.0
> > review our attachment guidelines. z4si211085bkd.116 (in reply to end
> > of
> > DATA command)
> >=20
> > The only attachment is a gif image so it seems that Googles check is
> > wrong. Has anyone experienced this issue, or has any helpful contact
> > information to Google? I have checked
> > <http://www.google.com/support/a/bin/static.py?page=3Dcontacting_suppo
> > rt.ht>
> > ml and called these numbers, but they were not able to help me.
>=20
> Hi,
>=20
> Have you reported it through their support pages? The one you're
> after is probably:
> <https://mail.google.com/support/bin/request.py?contact_type=3Dgtag_head
> ers&group=3Dbugflow_attachmentsnewbug&trouble_type=3Dattachments>
>=20
> Generally, checking
> <https://mail.google.com/support/bin/static.py?page=3Dknown_issues.cs>
> is
> the first place to go with GMail issues if you're not an Apps
> customer; they have a link to reporting problems at the bottom.
> Though if you're not an Apps customer (or can't find one to report the
> issue on your behalf as not receiving e-mails from you), I wouldn't
> hold out too much hope for a response from it.
>=20
> Do let us know how you solve the problem in the end.
>=20
> Alex
>=20
Hi,
Thank you for reply. I have reported it there yesterday. No response
yet.
I also tried to send the same mail without the attached gif image, so it
seems to be something else that triggers the error message.
/J=F6rgen
