[143117] in North American Network Operators' Group
Re: SORBS contact
daemon@ATHENA.MIT.EDU (Michelle Sullivan)
Fri Jul 29 17:56:12 2011
Date: Fri, 29 Jul 2011 23:55:38 +0200
From: Michelle Sullivan <matthew@sorbs.net>
In-reply-to: <20110728145025.3d04c46b@petrie>
To: William Pitcock <nenolod@systeminplace.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
William Pitcock wrote:
> On Thu, 28 Jul 2011 12:31:13 -0700 (PDT)
> "Brian R. Watters" <brwatters@absfoc.com> wrote:
>
>
>> We are looking for a SORBS contact as their web site and registration
>> process is less than friendly if somehow you get listed by them.
>>
>
> As I recall it, you can manually create an account on their
> request-tracker instance and open a ticket through that requesting
> delisting... however, complaining on NANOG is probably just going to
> result in a less than friendly response from Michelle (at least as
> history as shown).
>
You have to have an account first. However you can create a ticket via
Email if you use one of the input addresses for a queue (eg:
support@support.sorbs.net).
Friendly or non friendly response is usually gaugable in advance by the
tone of the initial email.
Regards,
Michelle
--
Vulnerabilities are weaknesses associated with an organisations assets that maybe exploited by a threat causing unwanted incidents.
http://www.mhix.org/
