[140000] in North American Network Operators' Group
Re: Carrier Contact
daemon@ATHENA.MIT.EDU (Jay Ashworth)
Wed Apr 27 12:30:41 2011
Date: Wed, 27 Apr 2011 12:28:41 -0400 (EDT)
From: Jay Ashworth <jra@baylink.com>
To: NANOG <nanog@nanog.org>
In-Reply-To: <BANLkTim4+MdoVvdnK_xdxdVCjQhEK2gZbg@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
----- Original Message -----
> From: "Tom Pipes" <tom.pipes@t6mail.com>
> Does anyone know who I could contact at Verizon Wireless
> regarding mis-routing one of my NXX blocks?
Amazingly, customer service might be useful. I once called Sprint/Nextel
to tell them that my Nextel phone couldn't call the broadcast call-in number
for NPR's Talk of the Nation... and it was fixed in about 2 days.
That was an 800 number, but I suspect the same principle applies.
Have 4 or 5 employees who have VZW service call and report an inability to
reach multiple specific -- and different -- numbers in your block, assuming
you don't turn up anyone in their Translations group here. You might try
the Outages list too; it's membership isn't, I don't think, a strict subset
of NANOG's.
Cheers,
-- jra
