[139659] in North American Network Operators' Group
RE: 365x24x7
daemon@ATHENA.MIT.EDU (Greg Moore)
Fri Apr 15 09:38:36 2011
From: Greg Moore <mooregr@greenms.com>
Date: Fri, 15 Apr 2011 09:37:54 -0400
To: harbor235 <harbor235@gmail.com>, NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
When I did this years ago I found 5 was really a minimum so that I could co=
ver weekends and then had extra coverage as needed during the week.=0D=0DI =
did find it was good to swap out the graveyard shift every 6 months or so. =
=0A=
=0A=
-----Original Message-----
From: harbor235
Sent: Friday, April 15, 2011 9:14 AM
To: NANOG list
Subject: 365x24x7
If I were going to provide a 365x24x7 NOC, how many teams of personnel do I
need
to fully cover operations? I assume minimally you need 3 teams to cover the
required
24 hr coverage, but there is off time and schedule rotation?
thoughts, experience?
Mike
