[139724] in North American Network Operators' Group

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Re: 365x24x7

daemon@ATHENA.MIT.EDU (Owen DeLong)
Mon Apr 18 11:55:35 2011

From: Owen DeLong <owen@delong.com>
In-Reply-To: <0CEE7A8A-F418-43F3-87D1-9098529E3778@inebraska.com>
Date: Mon, 18 Apr 2011 08:53:04 -0700
To: Andy Ringsmuth <andyring@inebraska.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

The best schedule I ever worked for this was divided into essentially 2 =
teams:

SMTW and WTFS

There were 3 shifts on each team, though, that could be load adjusted by =
creating
additional time slots.

The nice thing about the SMTW/WTFS structure was that we always had =
overlap
on Wednesday which we would take advantage of for training, maintenance,
or other "crew-heavy" things that occasionally needed to get done.

Training would take 2 weeks with the A-shfit one week and the B shift =
the following
week (or vice versa).

We ran 10-hour shifts (there's a provision for 4 10 hour shifts not =
involving overtime
pay if agreed ahead of time). Shifts ran 9p-8a, 6a-5p, and 11a-10p with =
the
crews staggering their lunches.

Owen



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