[139657] in North American Network Operators' Group
Re: 365x24x7
daemon@ATHENA.MIT.EDU (Peter Hicks)
Fri Apr 15 09:19:58 2011
From: Peter Hicks <peter.hicks@poggs.co.uk>
In-Reply-To: <BANLkTimD9jYVzM_hv21y9LHzObR3RVG0YA@mail.gmail.com>
Date: Fri, 15 Apr 2011 14:17:48 +0100
To: harbor235 <harbor235@gmail.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 15 Apr 2011, at 14:14, harbor235 wrote:
> If I were going to provide a 365x24x7 NOC, how many teams of personnel =
do I
> need to fully cover operations? I assume minimally you need 3 teams to =
cover the
> required 24 hr coverage, but there is off time and schedule rotation?
Although more geared up for on-call, =
http://blog.hinterlands.org/2010/07/running-an-oncall-rota/ is a very =
useful resource.
Peter
