[139464] in North American Network Operators' Group
Re: Barracuda Networks is at it again: Any Suggestions as to an
daemon@ATHENA.MIT.EDU (Bryan Irvine)
Sat Apr 9 05:38:20 2011
In-Reply-To: <BANLkTi=6+KQay8OQUbPmkQ3i_+=Ccsf0rQ@mail.gmail.com>
From: Bryan Irvine <sparctacus@gmail.com>
Date: Sat, 9 Apr 2011 02:37:14 -0700
To: Jeffrey Lyon <jeffrey.lyon@blacklotus.net>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
As do some states with automotive registration. It's a quite normal practice=
.=20
-B
On Apr 9, 2011, at 12:19 AM, Jeffrey Lyon <jeffrey.lyon@blacklotus.net> wrot=
e:
> Juniper does this also.
>=20
> Jeff
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> On Fri, Apr 8, 2011 at 11:51 PM, John Palmer (NANOG Acct)
> <nanog2@adns.net> wrote:
>> OK, its been a year since my Barracuda subscription expired. The unit sti=
ll
>> stops some spam. I figured that I would go and see what they would do if I=
>> tried to renew my subscription EXACTLY one year after it expired. Would
>> their renewal website say "Oh, you are at your anniversary date", and ren=
ew
>> me for a year?
>>=20
>> No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT
>> receive service and then for the current (upcoming year). Sorry - I don't=
>> allow myself to be ripped off like that. Sorry Barracuda - you get no mon=
ey
>> from me and I'll tell everyone I know about this policy of yours.
>>=20
>> I posted an article about this unscrupulous practice on my blog last year=
at
>> http://www.john-palmer.net/wordpress/?p=3D46
>>=20
>> My question is - does anyone have any suggestions for another e-mail
>> appliance like the Barracuda Spam Firewall that doesn't try to charge the=
ir
>> customers for time not used. I should be able to shut off the unit for a
>> year or whatever and simply renew from the point that I re-activate the u=
nit
>> instead of having to pay for back-years that I didn't use.
>>=20
>> Thanks
>>=20
>>=20
>>=20
>>=20
>>=20
>>=20
>=20
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> --=20
> Jeffrey Lyon, Leadership Team
> jeffrey.lyon@blacklotus.net | http://www.blacklotus.net
> Black Lotus Communications - AS32421
> First and Leading in DDoS Protection Solutions
>=20
