[139462] in North American Network Operators' Group
Re: Barracuda Networks is at it again: Any Suggestions as to an
daemon@ATHENA.MIT.EDU (Jeffrey Lyon)
Sat Apr 9 03:20:50 2011
In-Reply-To: <C75BFE9009274015A7A4652BEED36875@TAKA>
Date: Sat, 9 Apr 2011 03:19:51 -0400
From: Jeffrey Lyon <jeffrey.lyon@blacklotus.net>
To: "John Palmer (NANOG Acct)" <nanog2@adns.net>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Juniper does this also.
Jeff
On Fri, Apr 8, 2011 at 11:51 PM, John Palmer (NANOG Acct)
<nanog2@adns.net> wrote:
> OK, its been a year since my Barracuda subscription expired. The unit still
> stops some spam. I figured that I would go and see what they would do if I
> tried to renew my subscription EXACTLY one year after it expired. Would
> their renewal website say "Oh, you are at your anniversary date", and renew
> me for a year?
>
> No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT
> receive service and then for the current (upcoming year). Sorry - I don't
> allow myself to be ripped off like that. Sorry Barracuda - you get no money
> from me and I'll tell everyone I know about this policy of yours.
>
> I posted an article about this unscrupulous practice on my blog last year at
> http://www.john-palmer.net/wordpress/?p=46
>
> My question is - does anyone have any suggestions for another e-mail
> appliance like the Barracuda Spam Firewall that doesn't try to charge their
> customers for time not used. I should be able to shut off the unit for a
> year or whatever and simply renew from the point that I re-activate the unit
> instead of having to pay for back-years that I didn't use.
>
> Thanks
>
>
>
>
>
>
--
Jeffrey Lyon, Leadership Team
jeffrey.lyon@blacklotus.net | http://www.blacklotus.net
Black Lotus Communications - AS32421
First and Leading in DDoS Protection Solutions
