[138299] in North American Network Operators' Group

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Re: What vexes VoIP users?

daemon@ATHENA.MIT.EDU (Scott Helms)
Wed Mar 2 12:07:57 2011

Date: Wed, 02 Mar 2011 12:07:21 -0500
From: Scott Helms <khelms@ispalliance.net>
To: frnkblk@iname.com
In-Reply-To: <011f01cbd8fa$36fb17c0$a4f14740$@iname.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Frank,

     I hope not, but the sales guy I knew (he was the one who sold all 
of the VOIP only CMTSs) is in a different field now.  Their architecture 
was crummy and their reasoning for doing obtuse, but my friend was happy 
to sell them the gear.

On 3/2/2011 11:52 AM, Frank Bulk wrote:
> Wow, I was not aware of that, what a management and maintenance nightmare.  Do they still do this?
>
> Frank
>
> -----Original Message-----
> From: Scott Helms [mailto:khelms@ispalliance.net]
> Sent: Wednesday, March 02, 2011 10:49 AM
> To: frnkblk@iname.com
> Cc: nanog@nanog.org
> Subject: Re: What vexes VoIP users?
>
> Frank,
>
>       It gets better (which is sad) in the case of Charter if a customer
> ordered voice and data they were given a normal Moto SB for Internet
> data and a separate Arris eMTA (with no CPEs allowed other than the TA
> and the Ethernet port disabled) for voice.  The channels they were using
> for voice even terminated on a different CMTS altogether.
>

-- 
Scott Helms
Vice President of Technology
ISP Alliance, Inc. DBA ZCorum
(678) 507-5000
--------------------------------
http://twitter.com/kscotthelms
--------------------------------



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