[137381] in North American Network Operators' Group
Re: SmartNet Alternatives
daemon@ATHENA.MIT.EDU (Seth Mattinen)
Fri Feb 11 18:12:02 2011
Date: Fri, 11 Feb 2011 15:11:10 -0800
From: Seth Mattinen <sethm@rollernet.us>
To: nanog@nanog.org
In-Reply-To: <AANLkTi==rLE8fNJw-==NyBQdQC5A2rQV33bxruWAw9cG@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 2/11/2011 13:49, Andrey Khomyakov wrote:
> If only Cisco would sell "software only" support. 3rd party smartNet
> alternatives are nice for parts replacement. They suck for support, imho,
> especially, when it comes down to declaring a problem to be a bug.
> On quite a few occasions I found bugs in IOS and TAC submitted those as bugs
> and fixed them reasonably fast.
>
I thought there already was a software-only smartnet option?
~Seth
