[134406] in North American Network Operators' Group

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Re: Clearwire/Clear for branch office connectivity?

daemon@ATHENA.MIT.EDU (Mike Sawicki)
Wed Jan 5 19:28:19 2011

Date: Wed, 5 Jan 2011 19:28:11 -0500
From: Mike Sawicki <fifi@hax.Org>
To: Brandon Galbraith <brandon.galbraith@gmail.com>
In-Reply-To: <AANLkTimNs4u=85BXb-pvsiQCL3fTMPrJgxTg4SPAVd8F@mail.gmail.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On Wed, Jan 05, 2011 at 04:15:43PM -0600, Brandon Galbraith wrote:
> Is anyone using Clearwire/Clear's wireless broadband offering for stationary
> branch offices/remote equipment monitoring? Looking for results/experiences
> off-list. We're looking at it for industrial telemetry, and have spoken to
> people using ATT and VZW who are doing the same, but we wanted to look at
> Clear as well. Curious as to reliability, link performance, and support
> quality.
> 

I replaced a 3mbps/768kbps ADSL provisioned through Qwest with Clearwire's
home offering.  I've been mostly satisfied from a cost/performance
standpoint - for $55/mo I get a mostly equal replacement for the DSL
as well as service for a second usb dongle for my laptop.    I've had to 
go through an uncomfortable process with their support people on two 
occasions when their service was booting me off every 3-10 mins.  Turns out 
somehow my home address changed in their system and they decided to treat 
my home modem as a traveling modem.  As others have stated they seemed aloof 
and lacked access to more than a script and basic tools for troubleshooting. 

Service has been mostly reliable for me in the Seattle area.  Transfer
rates are sufficient.

-m


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