[134405] in North American Network Operators' Group
RE: Clearwire/Clear for branch office connectivity?
daemon@ATHENA.MIT.EDU (Nathan Eisenberg)
Wed Jan 5 19:15:11 2011
From: Nathan Eisenberg <nathan@atlasnetworks.us>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Thu, 6 Jan 2011 00:14:50 +0000
In-Reply-To: <0751AE802CBC614F9FD7D94C2D2580EB0C769A80@COHNTFS21901.ci.henderson.nv.us>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
> There
> appears to be zero interest in their business model to accommodate the
> enterprise.
In my own personal experience, there appears to be zero interest in their b=
usiness model to accommodate the CUSTOMER.
They go on and on about how their frequency-space gives them a competitive =
advantage, but their network is unreliable and extremely traffic policed (t=
ry downloading something. You MIGHT get close to the advertised speed for =
a few seconds, but you'll spend the next 2 hours browsing at the speed of m=
ud when the traffic policer kicks in. Do it too often, and it seems to sto=
p de-limiting you altogether). As far as I can tell, the issue isn't on th=
e customer-leg, it's on their backhauls and core network. Worse, their cus=
tomer service is nonexistent, and their cancellation policy is a nightmare =
(so bad that there's a class action against them - not sure where it's at, =
haven't checked in a while). =20
I have heard horror stories from their employees, their resellers, and fell=
ow former customers. They're filing/have filed for bankruptcy. How many l=
etters does it take to spell 'broken'? If you have a POTS line at location=
s where you need a connection, find someone who will sell you dialup, or ge=
t 3G service from a cell carrier (careful - 4G Sprint service is provided b=
y Clearwire). You will, sadly, be happier.
Nathan
(This is my own personal opinion based on my experiences and the experience=
s directly related to me by others. It does not reflect solid fact or real=
ity. My employer probably thinks my opinion is false - and it may well be.=
)
