[134300] in North American Network Operators' Group
Re: Software For Telcos
daemon@ATHENA.MIT.EDU (Carlos Martinez-Cagnazzo)
Tue Jan 4 07:28:13 2011
In-Reply-To: <360440.86064.qm@web39502.mail.mud.yahoo.com>
Date: Tue, 4 Jan 2011 10:26:49 -0200
From: Carlos Martinez-Cagnazzo <carlosm3011@gmail.com>
To: jacob miller <mmzinyi@yahoo.com>
Cc: nanog@nanog.org
Reply-To: carlos@lacnic.net
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
What I've seen in my experience is mostly custom-developed software,
sometimes developed in-house, sometimes outsourced and sometimes both.
I don't know of many off-the-shelf packages out there.
There are of course many "vertical" off-the-shelf apps. For example:
billing systems, network management/monitoring systems, payroll
systems, CRMs, etc. Many times there is a lot of work to be done in
the area of system integration as there is a significant effort
involved in getting these vertical systems talking to each other.
cheers,
Carlos
On Tue, Jan 4, 2011 at 5:04 AM, jacob miller <mmzinyi@yahoo.com> wrote:
> Hi,
>
> I have been wondering what type of Software do top telcos use.
>
> The tracking of Customer circuits to ensure that from marketing,sales,accounts and technical department everything to do with the circuits has to be tracked.
>
> Anyone with any help in regards to top software that can be used to run such a telco to ensure that world class service is obtained will be crucial.
>
> Regards,
> Jacob
>
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--
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Carlos M. Martinez-Cagnazzo
http://www.labs.lacnic.net
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