[130735] in North American Network Operators' Group
Re: Hey Leber - you think Melissa is going to issue that refund
daemon@ATHENA.MIT.EDU (Jack Carrozzo)
Tue Oct 12 12:00:39 2010
In-Reply-To: <510908426.374.1286898770145.JavaMail.root@zimbra.well.com>
Date: Tue, 12 Oct 2010 12:00:30 -0400
From: Jack Carrozzo <jack@crepinc.com>
To: Jeff Harper <jharper@well.com>
Cc: nanog <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Clearly we should all care deeply about this.
-J
On Tue, Oct 12, 2010 at 11:52 AM, Jeff Harper <jharper@well.com> wrote:
> http://tinyurl.com/275rhhu
>
> ----- Original Message -----
> > From: "todd glassey" <tglassey@earthlink.net>
> > To: nanog@nanog.org, mike@he.net, "Hurricane Electric LLC" <
> melissah@he.net>
> > Sent: Tuesday, October 12, 2010 10:47:02 AM
> > Subject: Hey Leber - you think Melissa is going to issue that refund
> properly or do we need to escalate this into
> > legal actions against HE
> > Mike Leber - I have been waiting for a response from Melissa in your
> > accounting department since she insisted I sign the VISA release in
> > order to refund our money after your company violated the Co-Lo
> > agreement and shut the power down to ROW 4 in Suite 1200 with no
> > warning
> > or Customer Service Response...
> >
> > How long is this going to take to process?
> >
> >
> > Todd Glassey
> >
> >
> > --
> > //-----------------------------------------------------------------
> >
> >
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