[130734] in North American Network Operators' Group
Re: Hey Leber - you think Melissa is going to issue that refund
daemon@ATHENA.MIT.EDU (Jeff Harper)
Tue Oct 12 11:53:06 2010
Date: Tue, 12 Oct 2010 08:52:50 -0700 (PDT)
From: Jeff Harper <jharper@well.com>
To: todd glassey <tglassey@earthlink.net>
In-Reply-To: <4CB482F6.5040506@earthlink.net>
Cc: nanog <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
http://tinyurl.com/275rhhu
----- Original Message -----
> From: "todd glassey" <tglassey@earthlink.net>
> To: nanog@nanog.org, mike@he.net, "Hurricane Electric LLC" <melissah@he.net>
> Sent: Tuesday, October 12, 2010 10:47:02 AM
> Subject: Hey Leber - you think Melissa is going to issue that refund properly or do we need to escalate this into
> legal actions against HE
> Mike Leber - I have been waiting for a response from Melissa in your
> accounting department since she insisted I sign the VISA release in
> order to refund our money after your company violated the Co-Lo
> agreement and shut the power down to ROW 4 in Suite 1200 with no
> warning
> or Customer Service Response...
>
> How long is this going to take to process?
>
>
> Todd Glassey
>
>
> --
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